Packages may not be delivered or delayed for several reasons
Wrong address
Rural Area
PO Box
No Unit #
No Contact Information
Rural addresses may be delayed due to packages having to be handed off to a local courier in that region.
Note: We cannot deliver to PO Boxes.
If it's past your expected delivery date, please contact us via the chat box.
Alternatively, you can contact ICS directly
ICS Customer Service
Monday to Friday, 8:00 am to 9:00 pm EST
1-888-427-8729