Click on Orders section in menu
Click on the row of the Order you want to refund
Click More Actions
Click Request Refund
Notes:
If you refund before midnight of the shipment date, you will immediately be refunded
If you refund after midnight of the shipment date, it may take up to 14 business days to receive your refund.
Warning!
If it is found that you used a refunded label, you will be charged a $75 administrative fee and may be removed from the platform.